Terms of Service

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy (app.basescovered.io/privacy). If you use the Service for a league, club or team, you confirm you are authorized to do so for that organization.

• No users under 13. You must be at least 13 to create an account or log in. Everyone who signs up as a player is asked their date of birth, and no account is made for anyone under 13. Children under 13 may participate only as roster members whose profiles are managed by a parent or guardian. They may not have logins.
• Players 13 to 17 may create a login with their team’s code. A player under 18 may use the Service only with the permission of a parent or guardian, who agrees to these Terms on the player’s behalf and is responsible for the player’s use. A parent or guardian can ask us at support@basescovered.io to remove a teen’s login at any time.
• Adults. Coaches, managers, league officials and parents must be 18 or older.
• Accurate information. Give accurate information, keep it current, and keep your password secure. You are responsible for activity on your account. Tell us right away at support@basescovered.io if you suspect unauthorized use.
• One person per account. Don’t share accounts or create one for someone else, except a parent or guardian setting up a child’s profile.

• Coaches and managers who add players or families confirm they are doing so with a parent’s or guardian’s knowledge and at their direction. They agree to use player information only to run the team, honor each family’s requests about what is shared about their child, and remove people who leave the team.
• Leagues and organizations are responsible for the requirements they set, for verifying compliance records they mark complete, and for their own obligations under law and their governing body’s rules. A league that invites teams or families confirms it has authority to do so.
• Parents and guardians are responsible for the information they provide about their children and for supervising their teen’s use of the Service.
• Everyone is responsible for the content they post and for following Section 4.

BasesCovered is built for children’s sports. Protecting athletes comes first. There is no tolerance for objectionable content or abusive users.

Contact with athletes. Parents and other adults who are not a coach or staff member of an athlete’s team may not message, comment to or otherwise contact that athlete directly through the Service, and may not try to get around this limit. A parent may contact their own child. Coaches must keep communication with athletes about team matters.

You may not:

• Harass, bully, threaten, demean or discriminate against anyone.
• Post sexual, violent, hateful or otherwise inappropriate content, or any content that sexualizes or endangers a minor.
• Send spam or scams.
• Share another family’s or player’s information beyond what their settings allow, or screenshot or repost private team content publicly without permission.
• Impersonate anyone, or create an account for someone without authority.
• Collect information about players or families for any purpose outside running the team.
• Upload content you don’t have the right to share.
• Interfere with, scrape, reverse-engineer or overload the Service, or access accounts or data you’re not authorized to access.
• Use the Service for advertising, solicitation or recruiting athletes without their parents’ and team’s consent.
• Break any law.

Reporting and blocking. You can report any message, photo or video, game comment or user from its menu, and you can block any user. A blocked user cannot message you privately. Reports go to BasesCovered’s moderators and, for content posted to a team, to that team’s coaches, and are reviewed within 24 hours. Language that breaks these rules is refused when it is sent. We may remove content, restrict features, suspend or terminate accounts, and notify a team’s coach, manager or league where appropriate. We may report suspected child exploitation or endangerment to law enforcement and child-safety organizations.

• You own your content. Photos, videos, streams, messages, stats, plans and other content you add stay yours.
• License to us. You give BasesCovered a limited, non-exclusive, royalty-free license to host, store, display, process and share your content only as needed to operate the Service for you and the people you share it with, according to your settings. This license ends when you delete the content, except for copies kept as described in our Privacy Policy. We will not use your content or player information in our marketing without your separate permission.
• Families come first. Team content is shared according to the roles described in our Privacy Policy. When a parent or guardian asks that their child not be named on shared links, or not appear in a photo, video or stream, the team’s coaches and BasesCovered will honor it.
• Recording and streaming. If you stream or upload video or photos, you are responsible for following your league’s and venue’s rules and for respecting a family that asks you not to photograph, film or post their child.
• Feedback. If you send us suggestions, we may use them without obligation to you.

• Founding Season. During the Founding Season program, the Service is free for participating teams, families and leagues through May 31, 2027. No payment card is required.
• Before anything changes, we will give account holders at least 30 days’ written notice. Free accounts do not convert to paid accounts automatically. You can export your data at any time, including after the program ends.
• Streaming credits. Each team receives an allowance of streaming credits each season at no charge. Additional credits can be bought in the Service at the price shown at purchase. Credits are for streaming only, are not redeemable for cash, cannot be moved to another team, and expire at the end of the season in which they were bought. Purchases are non-refundable except where required by law or where the Service failed to deliver the stream.
• Printed yearbooks. Anyone who can open a team’s yearbook can order printed copies, shipped within the United States. The price is shown in full before you pay: the printer’s charge for the copies, shipping, tax, and our fee. Copies are printed and shipped by our printing partner, Lulu, from the yearbook as it was when the coach last made the printable book. Because each copy is printed to order, orders cannot be cancelled once paid. If a copy arrives damaged or misprinted, email support@basescovered.io within 30 days of delivery and we will reprint it or refund it. If the printer cannot print an order, we refund it in full.
• Payments are handled by our payment processor, Stripe, whose terms also apply.
• Beta features. Some features are new or labeled “in build.” They may change or be removed, and may not work perfectly.

• AI features. Ace and AI-written recaps produce drafts. They can be wrong. Review every preview before you confirm it. Ace never deletes data and only acts after you approve. You are responsible for what you approve and send. AI suggestions about lineups, practice or player development are not medical, safety or professional advice. Coaches remain responsible for player safety decisions, including pitch counts and rest.
• Third-party services. The Service can work with services we don’t control, such as GameChanger file imports, maps, weather, and video links from YouTube or Vimeo. Their terms govern your use of them, and we’re not responsible for them.
• Background checks. BasesCovered does not perform background checks or verify credentials. League compliance features record what a league or team reports. A “complete” status means the responsible organization marked it complete, not that BasesCovered verified it.

You can stop using the Service and delete your account at any time. We may suspend or end access, or remove content, if you break these Terms, create a risk to athletes or others, or if required by law. Where safe and appropriate, we will tell you why and give you a chance to export your data.

The Service is provided “as is” and “as available.” To the extent allowed by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We don’t guarantee the Service will be uninterrupted, error-free, or that schedules, weather, drive times, stats or AI output will be accurate. Always confirm game-day details with your coach or league.

To the extent allowed by law, BasesCovered is not liable for indirect, incidental, special, consequential or punitive damages, or lost data or profits. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or $100. Nothing in these Terms limits liability that cannot be limited by law.

If you use the Service for an organization or break these Terms, you agree to defend and hold BasesCovered harmless from third-party claims arising from your content, your organization’s use, or your violation of these Terms or the law.

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. Before filing a claim, contact us at support@basescovered.io so we can try to resolve it informally within 30 days. Claims will be brought in the state or federal courts located in California, except that either party may bring an eligible claim in small claims court.

If we make material changes, we will notify account holders by email or in the Service at least 30 days before they take effect. Continuing to use the Service after that means you accept the updated Terms.

These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If a provision is unenforceable, the rest stays in effect. Our not enforcing a provision isn’t a waiver. You may not transfer these Terms without our consent. We may transfer them in a merger, acquisition or sale of assets.

Stephen Mutch, California, United States · support@basescovered.io